We are an independent show guide. Resale ticket prices may be above face value.

FAQs & Customer Support

Venue Information

  • Lost Property
  • Access and special needs
  • Nearby parking and dining

Seating

  • Zone seating is a recent introduction in the secondary ticket market that borrows entertainment trends from Europe. The seating itself involves venues being geographically divided into various chunks according to a visual model. The chunks concerned are often dubbed "Zones" and randomly drawn and marked with varying creativity. (Zones could be labelled as A, B, C or GOLD, SILVER, BRONZE or any such system of categorization.) Event-goers are then given options to purchase seats based solely on their Zone location. (Some sellers will choose to specify seating location in greater detail in their ticket notes.)

  • All seats are guaranteed to be together unless explicitly stated otherwise in the seller notes on the ticket listing. Seats that aren't together must be advertised as being "piggybacked" or "split" above a certain purchase quantity.

  • Ticket sellers don't advertise seat numbers publicly for various reasons. This may be to protect their privacy (if they are season ticket holders) and/or to prevent double-booking of tickets by multiple customers. Specified ticket listings (seat by seat) would result in numerous customers buying the same exact seats at the same time.

Access and special needs

If you have a disability, or require special access, please make sure you place the order over the phone with one of our customer support agents, as they will be able to offer full support and discuss seating options with you.

Lost and found

As you know, Providence Theater is an independent theatre guide and ticket reseller, we don't operate any of the venues listed on site. If you misplaced an item during a performance, you'll have to contact the venue directly, as we are unable to pass on any enquiries.

Nearby parking and dining

Click on a venue page to discover the parking and restaurant options nearby.

Still need help?

If you have an urgent issue with an event happening in the next 24 hours you’ll get help the most quickly by using Live Chat or phoning us.